our focus

Water Quality

Managing Infrastructure & Resources

Fire Protection

Providing

clean, safe drinking water

Fire Protection

Managing Infrastructure & Resources

Fire Protection

Ensuring water is available for fire fighting

Managing Infrastructure & Resources

Working for our Community

Customer Portal

Pay your water bill, submit meter reading or message, update your contact information,

sign up for auto-payments, or check your account history.

All account numbers have been updated to reflect what Zone the home or business is in.

010 Zone 1 Lower valley / 020 Zone 2 Mid valley / 030 Zone 3 Upper Valley

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IHWD News & INFORMATION

7/28/2020 - Thank you rain! Here is information on Rain Barrel use in Colorado:

https://conservationco.org/2016/07/29/blog-rain-barrels-everything-you-need-to-know/

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Phase III Conservation Going Into Effect Wednesday 7/22/20 1:00 pm

PLEASE CONSERVE!

Drought conditions are being reflected in low well production. Maintaining current levels in our storage tanks is becoming more and more difficult. It is important for the Indian Hills community to follow these restrictions:

Phase III

***No outside use - Water for all outside use, including livestock, should be purchased from outside the district
***Limit Inside Use - Recommended usage of 35 gallons per person per day
***Phase III Drought Surcharge Rates in effect as follows:

Gallons Used: Phase III Restriction Surcharges
0-3,000 $36.00 Base Rate

Tiered Rate Structure for usage over 3000 gallons:
3,001-5,000    $ 40.00/1000 gal
5,001-7,000    $ 80.00/1000 gal
7,001-9,000    $150.00/1000 gal
9,001 and above    $400.00/1000 gal

Please know that these rates will significantly impact your water bill if you use more than 3000 gallons in a calendar month.
4,000 gal usage = $76
5,000 gal = $116
6,000 gal = $196
7,000 gal = $276
8,000 gal = $426
9,000 gal = $576
10,000 gal = $976
11,000 gal = $1,376
12,000 gal = $1,776

For residents who have a private well, please consider that there is only a certain amount of water in our watershed area. If private well usage increases, it may further affect District well production or the water in your neighbor’s well.

We all need to conserve until drought conditions improve and our storage tank levels are full. We appreciate all conservation efforts.

Thank you.

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7/20/2020 During normal water conditions, we are able to bring low nitrate water up from the lower treatment plant to blend with Zone 3 water and bring the nitrate levels down. Due to the drought situation, our main well production at Turkey Creek has gone from 30+ gpm to 8 gpm, and we do not have the water to blend, which means we have to run the Nitrate removal system.

Additionally, Xcel Energy has a project scheduled tomorrow, Tuesday 7/21 8:00 am - 4:30 pm. Our treatment plant in the upper valley will have no power for a good part of the business day. This means we will not be able to pump, process, and distribute water during the outage. We have asked effected customers in Zone 3 to be even more conservative on Tuesday. We have water in the Zone 3 tank, so the system will not run out of water, but we cannot afford to use water from the storage tank at this time.

Please continue to conserve water as much as possible today, tomorrow, and until our water situation improves.

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7/15/2020 We are so happy to see rain the past two nights. Good news is, Mother Nature is watering our flowers for us. Bad news is, the recent rain is only a drop in the bucket compared to what we need to see. Please continue to conserve while we keep an eye on the drought conditions and hope for more rain.

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7/13/2020 PLEASE DO YOUR PART TO CONSERVE WATER. The leak was repaired just in the nick of time! We are seeing dramatic reduction in well production at Turkey Creek and the creek is actually dry. Customer usage increased in June, even after Phase II Conservation went into effect. The tank level is going down in Zone 1 instead of going up. We need everyone to use water as conservatively as possible to avoid Phase III Conservation and having to haul water into the community to serve customers.

7/7/2020 We were finally able to locate and repair the leak in Zone 1. Now we need to focus on continued conservation while we re-fill the tank during this dry time. Phase II Conservation will remain in effect until all all tanks are full and drought conditions are evaluated. ***Please use water as conservatively as possible*** Thank you

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4/17/2020 Plans for a Community Garden are postponed - we hope to re-visit this early in 2020.

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3/26/2020 The following are steps we are taking to comply with the Stay At Home Order, to keep our employees healthy, and make sure the water system continues to provide clean, safe drinking water to our community:

- The office will be closed but we remain available by email at office@indianhillswater.com or by calling 303-697-8810 or texting 303-941-7780. Voice messages will be checked regularly.

- Operations employees are considered essential personnel and will be checking and maintaining the system.

***For Water Emergencies*** outside of normal business hours - please call our ORC at (720) 287-0605 or Kristin at 303-941-7780.

Please contact Operations with any water issues during business hours:

Jay 303-957-6120

Our operators have been instructed to observe extreme social distances and will take all necessary precautions if called out for a water issue.

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7/16/2019 -

If you notice a decrease in water pressure, a leak in your service could be the cause. Please let us know if you notice reduced pressure as soon as possible.

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5/1/2019

Through Source Water Protection Grant Funding Indian Hills Water District continues to offer

Free Nitrate Well Testing

Please contact the Water District office for a sample bottle or bring an unfiltered well water sample in a clean plastic or glass container to the office.