Pay your water bill, submit meter reading or message, update your contact information,
sign up for auto-payments, or check your account history.
***If you are having trouble logging onto the portal, please try your account number beginning with 020--- or 030---
There are 6 numbers total and the last three account numbers have not changed.
All account numbers have been updated to reflect what Zone the home or business is in. ***
010 Zone 1 Lower valley 020 Zone 2 Mid valley 030 Zone 3 Upper Valley
Sunday 1/20/19 7:30 am
Zone 3 has lost pressure again. We are checking the system and will update as quickly as possible.
***PLEASE CONTINUE TO CONSERVE WATER WHILE WE REFILL THE STORAGE TANKS***
The leak in the customer's service line has been repaired, inspected, and buried. This is a case of old galvanized pipes that corrode and rust, eventually leaking. We are glad this leak situation has been resolved.
For Customers in Zone 3/Upper IH valley: Because of low well production and the need to refill tanks in all zones after the leak, we are not able to blend water into the upper valley and we are continuing to process water through the nitrate removal system. This process is an ion exchange treatment which uses a brine solution. Chloride levels may be slightly higher at this time and you may need to adjust water softener settings if applicable.
Please do not hesitate to contact us with any questions you may have.
Winterizing Tips: Winter is approaching and the cold weather can damage your pipes and cause water loss. Consider taking these steps: Insulate pipes that are exposed to the cold or located on an outside wall. Wrap "problem" pipes with electric heat tape to prevent freezing. Check the heat tape regularly to make sure it is plugged in and to make sure it is in good condition to prevent shorts and possible fires. Open doors of your sink cabinet to allow warm air into the pipe area. DON'T LEAVE WATER DRIPPING - it wastes water increasing your water bill and can damage your septic system.
Through Source Water Protection Grant Funding
Indian Hills Water District
continues to offer
Free Nitrate Well Testing
Please contact the Water District office for a sample bottle
or bring an unfiltered well water sample in a clean plastic or glass container to the office