Contact Operations

***In Case of Water Emergency***

Please contact:

1. Chris 303-941-8691

2. Kristin 303-941-7780

If you cannot reach IHWD personnel, please contact

3. ORC 720-287-0605

For all other water issues, please contact the office at 303-697-8810

ORC Water Professionals (Operator In Responsible Charge)

720-287-0605

Water system faq's

2021 FAQs Water System (pdf)

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2021 FAQs Water Quality Issues Conservation (pdf)

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Service Line Responsibility

If there is a leak on a service line or multi-service line, the property owner(s) are responsible for the repair costs including excavation. For details, please see Section 5 of the IHWD Rules and Regulations in Customer Documents.

Water Connection Information

Tap applications are reviewed by the Board on a case by case basis.

IHWD Tap Application for Water License (pdf)

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IHWD Tap Application Hardship Questionnaire (pdf)

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2020-4 IHWD General Specifications (pdf)

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2020-4 IHWD Service Line Specifications (pdf)

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Leak Information

March 2019 Leak

This is what a pipe leak looks like. The joint started leaking and the water spray blasts the copper pipe to a point that it wears the pipe thin and eventually there is a hole that increases in size over time. This leak was going on for a while.

If you notice a decrease in water pressure, a hole in your service could be the cause. Please let us know if you notice reduced pressure as soon as possible.

Water Main Breaks

Here is a comprehensive study on main breaks in the US and Canada. This is the reality we are living

http://www.pcwwa.org/wp-content/uploads/2018/05/2018-Watermain-Breaks-Study.pdf?utm_campaign=Water%20Works&utm_medium=email&_hsmi=90299923&_hsenc=p2ANqtz--ki0hXNecp4i6zTurtUW7bMXTbFGNriAyAl1NXmzbgq68dlfeN8d8tOYy5hEsuEz1L878QrZtlxQXeC5g9FK3Dk0fWCsd-WkSMiZ2FIWKZ6qSK-aw&utm_content=90299923&utm_source=hs_email

P.O. Box 710 /

4491 Parmalee Gulch Rd.,

Indian Hills, CO 80454