Contact Operations

For water issues and emergencies during business hours, please contact the office at 303-697-8810 or Chris Vargo at 303-941-8691

***In Case of Water Emergency outside normal business hours***

Please contact and leave message for:

1. Chris 303-941-8691

2. Operations 303-957-6120

If IHWD personnel are not available to return your call within 20 minutes, please contact

3. ORC 720-287-0605

ORC Water Professionals (Operator In Responsible Charge)

720-287-0605

Water system faq's

2021 FAQs Water System (pdf)

Download

2021 FAQs Water Quality Issues Conservation (pdf)

Download

Operations Notes

Service Line Responsibility

If there is a leak on a service line or multi-service line, the property owner(s) are responsible for the repair costs including excavation. For details, please see Section 5 of the IHWD Rules and Regulations in Customer Documents.

Water Connection Information

Tap applications are reviewed by the Board on a case by case basis.

IHWD Tap Application for Water License (pdf)

Download

IHWD Tap Application Hardship Questionnaire (pdf)

Download

2020-4 IHWD General Specifications (pdf)

Download

2020-4 IHWD Service Line Specifications (pdf)

Download

Leak Information

March 2019 Leak

This is what a pipe leak looks like. The joint started leaking and the water spray blasts the copper pipe to a point that it wears the pipe thin and eventually there is a hole that increases in size over time. This leak was going on for a while.

If you notice a decrease in water pressure, a hole in your service could be the cause. Please let us know if you notice reduced pressure as soon as possible.

Water Main Breaks

Here is a comprehensive study on main breaks in the US and Canada. It is the water system reality -

http://www.pcwwa.org/wp-content/uploads/2018/05/2018-Watermain-Breaks-Study.pdf?utm_campaign=Water%20Works&utm_medium=email&_hsmi=90299923&_hsenc=p2ANqtz--ki0hXNecp4i6zTurtUW7bMXTbFGNriAyAl1NXmzbgq68dlfeN8d8tOYy5hEsuEz1L878QrZtlxQXeC5g9FK3Dk0fWCsd-WkSMiZ2FIWKZ6qSK-aw&utm_content=90299923&utm_source=hs_email

P.O. Box 710 /

4491 Parmalee Gulch Rd.,

Indian Hills, CO 80454