9/21/2023 - Rate Review 2nd Public Hearing Scheduled. Rate Structure options will be reviewed and compared.
8/22/2023 - UPDATE: 4:30 pm pressure has been restored. Ops is flushing hydrants to clear the water. If you are seeing discoloration or air bubbles, please run the water until it clears.
12:30 pm Operations is working on a valve repair and pressure will be restored by 2:00 pm. They did not expect this to affect customers and are working to complete the project as quickly as possible.
8/2023 - Water Rate Review
It is time for a regular water rate review. The District is continuously trying to decrease our Operating expenses, but many of our costs are increasing. We expect to discuss this topic at several Board Meetings, holding Public Hearings to share the information and hear from customers.
The first public hearing is scheduled for Thursday 8/17 at the regular Board meeting. We are evaluating several options including the current rate structure with a percentage increase.
Please plan to attend or contact the office for more information.
7/17/2023 Notice of Public Hearing to review water rates
***Postponed***7/6/2023 - Zone 3 Hydrant Flushing: The District must flush out the main water lines once a year to remove any sediment. This keeps our water clean and safe. Flushing may cause cloudy or slightly discolored water along with increased air bubbles and/or low water pressure while it is being performed. If your water is cloudy, running the water at your largest faucet will clear it. Although the water is very safe to use, the District suggests that laundry should not be done until the water is clear as it might result in discoloration.
7/3/2023 - Zone 2 Flushing continues
6/29/2023 Zone 2 Hydrant Flushing
***Hydrant Flushing will continue Friday 6/23 in Zone 1***
6/22/2023 Zone 1 Hydrant FLushing
6/9/2023 - CANCELLED due to subcontractor issues
The valve project in Zone 3 will continue. Please use water sparingly on Friday between 11:00 am - 4:00 pm Thank you!
Valve Replacement Project in Zone 3
We ask Zone 3 customers to use water sparingly 12:00 - 4:00 pm
Zone 3 customers may experience short periods of interrupted service between 4:00 and 5:30 pm today, Wednesday 4/19. We are checking the operability of valves and curb boxes.
We will be performing the same work all day on Friday 4/21 and again next week 4/24 - 4/28. If you experience low water pressure or no water, it should be for only a brief period and we ask you to use water conservatively.
Zone 1 customers may experience short periods of interrupted service today. We are checking the operability of valves and curb boxes. This will occur between 11:00 am and 2:00 pm.
If you have received this email you are in Zone 1.
We appreciate your patience while we perform this important work.
March 2023 - PFAS Please go to our Water Quality page for information on PFAS https://indianhillswater.com/water-quality
3/1/2023 IHWD was ready to convert to new utility billing software system when the new company was sold in the middle of the process. It was no longer a good fit for the District and we decided not to make the change. We will keep an eye out for any system that lowers our costs and improves the customer experience.
12/19/2022 PHASE II CONSERVATION:
Effective 12/20/2022 we are transitioning from Phase I to Phase II Conservation.
We are asking customers to conserve water as much as possible. Water hauling will begin Tuesday 12/20 to serve customer’s needs. Phase II includes:
Phase II Drought/Conservation Surcharge Rates in effect
Please do not use water outside and no filling of pools and/or hot tubs
Phase II Water Use Rates can be found in Customer Documents:
12/19/2022 - 2 LEAKS:
We have one leak in Zone 1near South Turkey Creek. We are isolating the location to make the repair. We are seeing a 2nd leak in Zone 3 which is the upper part of the valley. If you see any signs of water in your home, please turn off the water at your meter right away and contact us. If you see signs of water in before the meter or in your yard, please call us immediately and we will shut off the water at the curb box.
Leak repairs can be made when temperatures are above freezing.
2022-10-28 From Colorado Water Loss Initiative
7 Colorado WATER FACTS:
The Call Before You Dig law requires that you call 811 or go online to colorado811.org to request utility locates before starting any project that includes digging. The utility companies, including IHWD, will mark buried utility lines within a couple of days.
8/9/2021 Please sign up for Operations Status, Notification, and Information Blog:
7/16/2021 The Indian Hills Water District is currently composing a strategic plan to address all water quality comments and/or concerns. We are asking for input if you are experiencing any problems, such as taste, odor, low pressure, etc., in order for us to most efficiently and effectively prioritize addressing and resolving any and all issues.
4/28/2021 80454 Garden and Planting Information on the Customer tab. Learn about native plants, xeriscape, and rain barrel use for our planting zone.