Customer Portal

 Pay your water bill, submit meter reading or message, update your contact information, 

sign up for auto-payments, or check your account history.


All account numbers have been updated to reflect what Zone the home or business is in.

010  Zone 1  Lower valley   /   020 Zone 2  Mid valley   /    030 Zone 3  Upper Valley


***Zone map available in Customer Documents below.

Customer Account Information

Account Statements

Water Tap Information

Account Statements

 Billing statements are sent out between the first week of each month for the previous month's water usage. Please submit your payment and 

meter readings by the 25th of the same month.  

Meter readings are not required for Beacon meters. 

Before You Dig

Water Tap Information

Account Statements

Please call 811 or go online to colorado811.org to request utility locates before starting any project that includes digging. The utility companies, including IHWD, will mark buried utility lines within a couple of  days. 

Water Tap Information

Water Tap Information

Water Usage Billing Tiers

Taps applications are currently reviewed by 

the Board on a case by case basis. 

Please call the office with any questions.  

The Tap Application document is available below.

Water Usage Billing Tiers

Water Usage Billing Tiers

Water Usage Billing Tiers

Water usage over 3000 gallons is calculated on a pro-rated basis, e.g.: 


Usage of 3050 gallons in a billing month will be billed as follows:


 $36.00 for the first 3000 gallons 

$ .85 for the 50 gallons (5% of $17.00/1000 gal)

for a total bill of $36.85

Winterizing Tips

Water Usage Billing Tiers

Badger Meter EyeOnWater

Cold weather can damage your pipes and cause water loss. Consider taking these steps: Insulate pipes that are exposed to the cold or located on an outside wall. Wrap "problem" pipes with electric heat tape to prevent freezing. Check the heat tape regularly to make sure it is plugged in and to make sure it is in good condition to prevent shorts and possible fires. Open doors of your sink cabinet to allow warm air into the pipe area. DON'T LEAVE WATER DRIPPING - it wastes water increasing your water bill and can damage your septic system.  

Badger Meter EyeOnWater

Water Usage Billing Tiers

Badger Meter EyeOnWater

Once your meter has been upgraded as described in the Beacon Meter Upgrade Project, you can click the link below to sign in or set up your account to view water usage online.  


The EyeOnWater App is also available in your smart phone's App store. 

Beacon Meter Upgrade Project

Beacon Meter Upgrade Project

Beacon Meter Upgrade Project

Our old meter system required customers to turn in a meter reading each month. Starting in 2016, the District began upgrading our customer meter system.  With only a handful of meters left to be upgraded, the project will finish in 3/2020. Customers no longer have to turn in a monthly meter reading -  water use data is collected online. 

Another benefit is early leak detection. 


Customer Documents

2020-01 IHWD Fee Schedule (pdf)

Download

Water District Information 2017 (pdf)

Download

IHWD Zone Map (pdf)

Download

RulesRegs Adopted May 16 2019 (pdf)

Download

IHWD Conservation Guidelines (pdf)

Download

2018 IHWD Water Fee Schedule - Drought (pdf)

Download

IHWD Tap Application for Water License (pdf)

Download

IHWD Tap Application Hardship Questionnaire (pdf)

Download

Customer Questions & Comments

3/21/2019 Customer Comment at Board Meeting:

When repairing or replacing existing service line, please make sure that your electrical system is grounded properly. Many times this is done through the main water line. If the metal pipes are replaced with plastic, the grounding is no longer effective.  Consult an electrician to ensure proper grounding. 


March 2019 Customer Email Question:

Does having the new meter at our house mean you’d know if a leak was on our line?

The new Badger Beacon meter will detect if there is a leak after the meter. It cannot measure water in the line before the meter. If there is any water showing up inside or outside anywhere, it is better to be on the safe side and have us take a look. 


January 2019 Customer Email:

I didn't think I could afford updated appliances nor did I think that doing so would save me so much. I put it off for 8 years. I traded out my old Washer for a new water saving one that retails for 600. However, I bought a nearly new Washer and Dryer on Craigslist for 150. for both! Also 2 nearly new low flow toilets for less than 100. a piece. I also rented a Home Depot pickup to get them for 19.95, very affordable transport, and picked them all up in one day.

It's possible! I used to pay 76. a month, now 36.

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